1. Payment Processing Infrastructure
All financial transactions conducted via www.followshoot.com are processed securely through our designated payment processor, Stripe. We maintain registered operations in Germany, and our Stripe account credentials align strictly with our official website information. On your bank or credit card statements, charges resulting from our services will appear with the billing descriptor www.followshoot.com.
2. Payment Execution & Supported Methods
- Seamless Checkout: Customers complete transactions directly on our checkout interface without needing to create or log into a separate Stripe account.
- Accepted Payment Instruments: We accept major payment methods, including Visa, Mastercard, American Express, as well as electronic wallet services such as Apple Pay and Google Pay.
- Risk Monitoring: Stripe independently conducts periodic payment security risk assessments and monitors transaction integrity in accordance with industry standards.
3. Data Protection and Cookie Compliance
In compliance with German and European data protection regulations (including the GDPR), we are committed to safeguarding customer data.
- Cookie Consent: Our website utilizes a cookie banner. Non-essential cookies are only deployed after the customer explicitly clicks the “Accept” button on our cookie banner.
- Privacy Governance: Detailed information regarding data collection and processing is outlined in our dedicated Privacy Policy page.
4. Customer Support
For any questions regarding billing or payment processing, customers may contact our support team at travel@followshoot.com. Our team reviews inquiries and responds within 24 hours during regular operational periods.