Welcome to followshoot, operated via www.followshoot.com. We provide professional travel photography and visual documentation services across Europe.
Our mission is to capture authentic moments through professional photography during your travels. We are committed to transparency, professional execution, and adherence to all applicable European Union and German consumer protection standards.
Our Operational Process
To ensure clarity and satisfaction, our service delivery follows a structured, transparent process:
- Inquiry & Custom Quotation: Clients submit an inquiry detailing their photography requirements. We review the request and provide a tailored, non-binding quotation outlining the scope of services and pricing.
- Consultation & Agreement: We communicate with the client to evaluate specific logistical details, schedules, and artistic preferences before confirming the booking terms.
- Deposit Payment: Upon mutual agreement, a deposit is required to formally reserve the scheduled date and time slot.
- Service Execution & Delivery: The photography session is conducted as agreed.
- Final Balance Settlement: The remaining balance is due upon completion of the service and prior to the final handover of the edited media assets.
Legal Information & Business Identity
In accordance with German telecommunications and digital commerce regulations (Digital-Dienste-Gesetz / Telemediengesetz), the following business details apply:
- Domain: www.followshoot.com
- Brand Name: followshoot
- Contact Email: travel@followshoot.com
- Jurisdiction & Governing Law: The contractual relationship between followshoot and the client is governed by the laws of the Federal Republic of Germany, without prejudice to mandatory consumer protection provisions of the customer’s country of residence within the European Union.
Consumer Rights & Dispute Resolution
- Right of Withdrawal (Widerrufsrecht): For customized service contracts (such as bespoke photography sessions scheduled for specific dates), statutory cancellation rights may be limited or excluded under European and German civil law (Section 312g para. 2 sentence 1 no. 9 of the German Civil Code – BGB) once the service execution has begun with the consumer’s explicit prior consent.
- Online Dispute Resolution: The European Commission provides a platform for Online Dispute Resolution (ODR), accessible at https://ec.europa.eu/consumers/odr. We are neither obligated nor legally required to participate in dispute resolution proceedings before a consumer arbitration board.